FAQS

You can find many answers to questions you may have quickly here. Please do connect with customer service if you have any comments, suggestions, or any questions at all, we are happy to help. Go here to connect.

The Company, The Products, Shipping, & Returns

Swiss Precision Active ensures exceptional quality and performance by rigorously testing products and using high-quality materials, adhering to Swiss craftsmanship traditions. Our products undergo extensive wear and durability tests, ensuring they withstand the demands of healthcare environments. We focus on unique designs and meticulous attention to detail, incorporating feedback from healthcare professionals, and other industries that we serve. This approach ensures our products exceed expectations, perfectly aligning with the needs of our customers.

CopperActive™, a patented Eco Health fabric, is a blend of embedded copper and organic materials such as cotton, bamboo, silk, or linen, making it an effective antimicrobial solution for scrubs and uniforms. Our SGS and Accugen Laboratories test reports show that our fabric reduces 99.9% of bacteria and viruses, including Staphylococcus Aureus and Klebsiella Pneumoniae. These bacteria are commonly found in hospitals, medical centers, and nursing homes. Even after 40 washes, our fabric maintains its antimicrobial properties, reducing bacteria count by around 99.99%.

Go here to read more about the patent and the lab test results.

Embedded Copper: Integrated directly into the material during manufacturing, embedded copper is a permanent part of the material's structure, offering consistent benefits and durability, even after multiple washes.

Infused Copper: Copper compounds are introduced to the material post-manufacture, typically through soaking. While effective, its concentration may diminish over time, especially with wear and washing.

Spray-on Copper: Applied to the material's surface, this method is quick but less durable. The copper can wear off with washing or abrasion, often requiring reapplications for effectiveness.

Embedded copper, like in CopperActive™, provides the most durable and long-lasting copper benefits compared to the other methods.

For the best fit, follow these steps:

  • Bust/Chest: Women should measure around the fullest part of the bust, under the arms. Men should measure just below the arms around the upper body.
  • Waist: Measure at the narrowest part of your waist, typically higher than where you wear your pants.
  • Hips: Measure around the fullest part of your hips, found by leaning forward slightly.
  • Inseam (Custom Length Orders): Stand straight, measure from the crotch seam to your ankle or foot, based on desired pant length.

For visual guidance, refer to our detailed size charts click here.

We offer an exclusive Cheetah pattern print offering a V-neck Tops and Cargo Pant, available individually or as a coordinated set. For a touch of color, women's
scrubs are offered in vibrant Teal, regal Dark Purple, soothing Plum Purple, lively Fuchsia, and classic Navy Blue. Men's selections include Navy Blue, sleek Black, and crisp Royal Blue. Each color is chosen to complement your personal style while meeting the specific color requirements of various hospital departments.

Swiss Precision Active scrubs blend style, comfort, and functionality seamlessly. They feature a slim-fit design with stretch for comfort, and multiple pockets for practicality. The fabric is a unique mix of 40% embedded copper-poly, 55% organic cotton, and 5% spandex, providing antimicrobial properties, moisture-wicking, and odor resistance. This combination ensures durability, comfort, and a fresh feel, making these scrubs a perfect choice for healthcare professionals seeking both function and style.

To maintain the quality of CopperActive™ apparel, turn them inside-out and machine wash cold with similar colors. Use a gentle cycle and avoid bleach. Tumble dry on low or air dry to preserve fabric integrity. Steaming is preferred over ironing. Natural detergents are recommended, and a lint roller can be used for a neat appearance. By following these care instructions, you can keep your CopperActive™ products in excellent condition while maintaining its performance benefits. Click here for detailed care instructions.

Swiss Precision Active products are priced competitively, considering the exceptional features and benefits they offer. Our Eco Health fabric, made with patented embedded copper + organic cotton features antimicrobial properties, ensures protection for our customers and their patients while being environmentally friendly. The lab-tested and verified CopperActive™ material sets a new
standard in medical scrubs by effectively eliminating deadly bacteria. Our products boast a slim-fit design with stretch comfort, multiple functional pockets, and innovative features that cater to your daily needs. With a focus on comfort, durability, and natural health benefits, Swiss Precision Active delivers lightweight, moisture-wicking, and odor-free products. We provide value for money by combining high-quality craftsmanship with cutting-edge technology to enhance your work experience and fast-paced lifestyle.

Swiss Precision Active offers a range of style and design options, meticulously crafted to meet the demands of healthcare professionals. Our collection includes both men's and women's styles, ensuring a tailored fit for all. For tops, we offer elegant V-neck designs, while our pants are available in two versatile styles: the classic straight leg and the modern jogger. Each piece is designed in collaboration with healthcare professionals, ensuring functionality, comfort, and style are seamlessly integrated to support the dynamic nature of healthcare work.

CopperActive™ Eco Health material features advanced G-Cool™ Technology, ensuring optimal moisture-wicking and airflow for freshness and comfort. The unique ‘X-shape’ fiber structure in our fabric rapidly wicks moisture away, spreading it over a larger area for quicker drying, reducing wrinkling and discomfort.

Our CopperActive™ fabric, comprising 55% cotton, 40% embedded copper-poly, and 5% spandex, acts as a natural sterilizer. It effectively reduces 99.9% of bacteria, minimizing body odor by neutralizing the acids in sweat. Additionally, our fabric offers UPV30+ protection, safeguarding you from harmful UV rays while maintaining freshness and comfort throughout the day.

Swiss Precision Active is committed to eco-friendly practices in fabric production. We partner with suppliers who share our dedication to sustainability and social responsibility. Our selection process ensures fabrics are organic, traceable, and produced with minimal environmental impact. Embracing these sustainable practices allows us to contribute to a healthier planet and provide high-quality products that resonate with our customers' values, positioning us at the forefront of the sustainable textile movement.

Where we ship to

We’re happy to offer worldwide shipping (taxes, duties and international processing fees may apply). If you do not see your country listed below, we don't currently ship to your location.

Aland Islands

Albania

Andorra

Angola

Antigua And Barbuda

Argentina

Aruba

Australia

Austria

Bahrain

Bangladesh

Barbados

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia And Herzegovina

Botswana

Bouvet Island

British Virgin Islands

British Indian Ocean Territory

Brunei

Bulgaria

Burkina Faso

Cambodia

Canada

Caribbean Netherlands

Cayman Islands

Chad

Chile

China

Christmas Island

Cocos (Keeling) Islands

Colombia

Congo

Congo

Costa Rica

Croatia

Curaçao

Cyprus

Czech Republic

Denmark

Dominica

Dominican Republic

Ecuador

Egypt

Equatorial Guinea

Estonia

Eswatini

Ethiopia

Fiji

Finland

France

French Guiana

French Polynesia

French Southern Territories

Gabon

Gambia

Germany

Ghana

Gibraltar

Greece

Grenada

Guadeloupe

Guatemala

Guernsey

Guyana

Haiti

Heard Island And Mcdonald Islands

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Isle Of Man

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kenya

Kuwait

Lao People's Democratic Republic

Latvia

Lesotho

Liechtenstein

Lithuania

Luxembourg

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Martinique

Mauritius

Mayotte

Mexico

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Namibia

Netherlands

New Caledonia

New Zealand

Nicaragua

Niger

Norfolk Island

Norway

Oman

Pakistan

Palestinian Territory

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Pitcairn

Poland

Portugal

Qatar

Reunion

Romania

Rwanda

Saint Barthélemy

Saint Kitts And Nevis

Saint Lucia

Saint Martin

Saint Pierre And Miquelon

San Marino

Saudi Arabia

Senegal

Serbia

Singapore

Sint Maarten

Slovakia

Slovenia

South Africa

South Georgia And The South Sandwich Islands

South Korea

Spain

Sri Lanka

St. Vincent

Svalbard And Jan Mayen

Sweden

Switzerland

Taiwan

Tanzania

Thailand

The Democratic Republic Of The

Timor Leste

Togo

Tokelau

Trinidad and Tobago

Turkey

Turks and Caicos Islands

Uganda

United Arab Emirates

United Kingdom

United Republic Of

Uruguay

Vanuatu

Venezuela

Vietnam

Wallis And Futuna

Western Sahara

Zambia

Zimbabwe

SHIPPING FAQ

All orders placed Monday-Friday before 1pm PT/3pm CST will ship on the same business day. All orders placed after the cut-off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

All custom-tailored products (pant length), or custom prints or embroidery we do our best to fulfill orders in 2-5 business days, these services are done on-demand. Then add the extra time for processing and shipping, which depends on where we are shipping to. We are not in our studio on weekends but will diligently work to fulfill any weekend orders upon our return. Please note that federal holidays may impact fulfillment & delivery times.

We ship all products from either Atlanta, Georgia or for custom length we ship from Los Angeles, California. You will receive an email with tracking information from our website directly to your inbox (check your junk/spam folders). Your items will be shipped via your selected shipment option (delivery times vary).

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

Shipping estimates are provided by USPS domestic USA and DHL for all international customers. We have been advised that some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!

We use DHL Express for all international shipments. Average total transit time is 1-7 business days. However, delays can occur in transit or due to holds at your local customs office, so it may take longer for an order to be delivered.

Please ensure to provide a shipping address that DHL Express is capable of delivering to. We will not be liable if DHL is unable to make delivery to the shipping address provided.

Some countries impose a value limit on international shipments. If your order is above the limit for your country, your order may be shipped as multiple shipments with separate tracking numbers. Contact your local customs office for more information on the value limits for your country.

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

Yes. swissprecisionactive.com is not responsible for lost or stolen packages.

Sorry not at this time.

To lookup the status of your order, click here!

Or log in to your Swissprecisionactive.com account.

Under your Account Dashboard, you will find all of your recent orders.

Click the "View Order" link to the right of the order you wish to track.

Free shipping valid in the continental United States for USPS for orders over $300. Ground and internationally for the Premium shipping option. If you choose another shipping method, regular charges will apply. To participate, select the free shipping option displayed at checkout. Please note, at this time we do not offer weekend delivery on express shipping options.

For more information on how to return an item, please visit our Returns & Exchanges page here.

Not at this time. If your order somehow passes our system with a PO Box address, this will cause delays.